Oops I broke it, now what do I do?
Please contact any of our showrooms for warranty repair. Our certified in-house computer technicians will be glad to help you either over the phone or you may bring it in to the store so we can evaluate the problem. Our goal is to make you happy, if we think your computer repair may take an unusual amount of time, we will set you up with a loaner PC to use in the mean time. *subject to repair circumstances.
Warranty: One (1) year Parts and Labor Warranty.
It is recommended that you purchase renter's or property insurance for your system. We do NOT provide insurance, and it may be obtained from any major insurance carrier for as little as $50 per year. Laptop systems are extremely high profile theft items. Please record your model and serial number and keep it in a safe place.
Misuse is not covered under warranty, screens on laptops and flat screens and power plugs are very delicate and will become distorted or crack under pressure -this is NOT covered under warranty, much like any other type of physical abuse.
Laptop batteries have a memory like a cell phone, they must be charged fully and run completely down for maximum life. We offer a 90 day warranty on batteries.
Computer virus problems are NOT covered under your warranty. If your system becomes infected, we will assist as best we can to restore your system. It is highly recommended that you purchase a firewall or virus protection software.
FREE services